Appointment Reminders

Customers may forget scheduled appointments when reminders depend on manual checking, leading to avoidable no-shows and unused calendar capacity.

Checks upcoming appointments, consolidates customer and event details, sends the appropriate email or messaging reminder, and records when the reminder has been delivered.

Timely reminders protect calendar capacity and give customers a better chance of attending prepared.

1. 1Upcoming appointment → Customer and calendar details → Reminder delivery → Sent status

• Improves appointment attendance and customer preparedness
• Reduces repetitive reminder work for staff
• Creates consistent communication before every appointment